In a significant development for the quick-commerce and logistics industry, Zepto has announced the appointment of Ankit Agarwal as its new Chief Product Officer. This move underscores Zepto’s commitment to enhancing its product offerings and customer experience. Ankit Agarwal, who previously served as the Special Vice President for Product at Zepto, brings a wealth of experience to his new role, having worked with renowned companies like Adobe, Flipkart, and Delhivery.
Agarwal, who joined Zepto in August 2022, expressed his vision for the company’s future, emphasizing the importance of making customer-centric decisions while maintaining rigorous financial discipline. His appointment comes at a crucial juncture as Zepto continues its rapid growth and innovation in the last-mile delivery and warehousing sectors.
One notable achievement highlighted by Co-founder and CTO Kaivalya Vohra is the development of Zepto’s in-house last-mile delivery stack and warehouse management system in less than six months. Agarwal played a pivotal role in reshaping the company’s approach to problem-solving, leveraging technology and product solutions for scalability and structural improvements.
Vohra further emphasized that there is still much work to be done across Zepto’s value chain, hinting at a “massive revamp” of the app to elevate the shopping experience and introduce new product categories and offerings. This signals Zepto’s commitment to remaining at the forefront of the quick-commerce sector by continually evolving and innovating.
Zepto’s recent achievement of becoming a unicorn in 2023 highlights its impressive growth trajectory. The Mumbai-based company secured USD 200 million (approximately Rs 1,653 crore) in funding last month, solidifying its position as a rising star in the industry.
With Ankit Agarwal leading the charge as Chief Product Officer, Zepto is poised to continue its journey of transformation and customer-centric innovation, further solidifying its position as a leader in the quick-commerce and logistics sector. The company’s rapid growth and strategic vision make it one to watch in the evolving world of e-commerce and last-mile delivery.