New Delhi: Infosys on Tuesday unveiled a strategic collaboration with US-based AI research company Anthropic to accelerate the adoption of advanced artificial intelligence solutions across regulated and operationally complex industries.
The partnership will integrate Anthropic’s Claude family of models — including Claude Code — with Infosys Topaz, the company’s AI-first suite of services, solutions and platforms. The initial focus will be on the telecommunications sector, where the two companies will establish a dedicated Anthropic Center of Excellence to design and deploy industry-specific AI agents.
The collaboration is expected to subsequently expand into financial services, manufacturing, engineering and software development, reflecting growing enterprise demand for AI systems capable of handling compliance-heavy, mission-critical workflows.
At the heart of the alliance is a push toward “agentic AI” — systems designed to autonomously execute multi-step tasks rather than respond to one-off prompts. These AI agents are intended to manage complex processes such as claims handling, compliance reviews, code generation and testing, and legacy system modernization.
Dario Amodei, Chief Executive Officer and Co-founder of Anthropic, said bridging the gap between AI prototypes and deployment in highly regulated industries requires deep domain expertise. He noted that Infosys developers are already leveraging Claude Code internally to build AI agents for industries that demand precision and governance.
Salil Parekh, Chief Executive Officer of Infosys, described the collaboration as a strategic step toward embedding AI into enterprise operating models. He said the partnership would enable organizations to modernize risk management in financial services, accelerate product design in engineering sectors and streamline customer lifecycle management in telecommunications.
In telecom, AI agents developed under the partnership will help carriers optimize network operations, enhance customer engagement and automate service delivery workflows. In financial services, the focus will be on faster risk detection, automated compliance reporting and personalized advisory services. Manufacturing and engineering firms are expected to benefit from AI-assisted design simulations, while software teams will use Claude Code to accelerate development cycles.
Infosys said the collaboration underscores its AI-first transformation agenda and commitment to delivering responsible AI adoption, particularly in sectors with stringent regulatory and governance requirements.
The announcement comes amid intensifying competition among global IT services firms to secure AI partnerships and build differentiated enterprise AI capabilities, as clients increasingly move from experimentation to scaled implementation.